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International Orders FAQs

We currently only ship to the Continental U.S. and Canada. Please be advised that orders shipped outside the Continental U.S. are not eligible for free shipping benefits.

How will I know how much my order will cost? 

Just add items to your cart and proceed to checkout. Your order total will be displayed in your preferred currency, including any applicable shipping costs from our warehouse in the United States to Canada, as well as any applicable duties and taxes imposed by the customs and revenue authorities in the destination country.

How much does international shipping cost?

We ship to the US & Canada. International shipping to Canada is calculated based on a number of factors including shipping method, the number of items purchased, the weight of the items, and the destination country. International shipping will be calculated during the checkout process.

What will the duties and taxes be? 

Please note that product prices do not include duties and taxes. All duties and taxes will be calculated at checkout. Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin or manufacturing of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by Canada. Tax rates are set by the Canada. You will be able to view the guaranteed total amount of applicable duty and taxes for your order at checkout.

When am I billed? 

Your credit card will be billed at the time your package leaves the United States.

What is your international returns policy?

We want you to be completely satisfied with your Urban Expressions purchase. If for any reason you are not, we will gladly accept unworn, unwashed, unaltered, or unused merchandise in sellable condition for a full refund within 30 days of purchase.

How do I make my international return?

We gladly offer FREE unlimited international returns. To make a return, please follow the steps outlined in our return instructions here

If you have any further questions, please contact us at: Customerservice@urbanexpressions.net