FAQs

Our Products

Yes, all our products use vegan, animal-friendly materials.

At Urban Expressions, we craft our vegan designer bags without animal-derived materials such as leather, silk, or fur. Instead, we use carefully selected alternatives such as polyurethane, synthetic microfibers, ultra-suede, and specialty faux nylons sourced from leading materials suppliers globally.

Select styles also feature Recycled Claim Standard (RCS) polyamide, which is a recycled nylon made from reclaimed materials such as textile waste and discarded fishing nets.

Urban Expressions’ vegan leather purses typically last 2-5 years, depending on the specific material, how often they’re used, and how well they’re cared for. 

Our purses can remain a staple in your wardrobe for years with proper storage and regular maintenance. To maximize its longevity, avoid overloading your bag, remove stains quickly, and store it upright on a shelf in a dust bag when possible.

Like most handbag materials, vegan leather holds up best when it’s not exposed to extreme conditions for long periods of time. Too much heat or direct sunlight can cause fading, while excess moisture may affect the finish and cause peeling. Very cold temperatures also make the material feel a bit less flexible. 

This is why it’s so important to protect your bag from harsh elements and store it in a cool, dry place away from direct sunlight!

Yes. Urban Expressions is affiliated with PETA as part of our ongoing commitment to creating trendy, animal-friendly fashion. This affiliation reflects our dedication to offering high-end purses and vegan accessories made without animal-derived materials.

We want all of our customers to express their personal style while supporting compassionate design practices and conscious material choices.

Definitely. Urban Expressions’ vegan bags are constructed for everyday durability and require minimal upkeep. We’ve designed our collection with both style and functionality in mind, giving you versatile options that adapt to a wide range of settings, occasions, and outfits.

Their lightweight construction makes them comfortable to carry everywhere from work and school to casual outings, errands, dates, cocktail parties, and traveling.

Our handbags are made from vegan leather that requires very delicate care. The bags should not be washed with water, as this could damage the material or alter the color. Instead, wipe off any stains on the bags with a dry cloth.

Take good care of your bags when you go out, and store them properly when they’re not in use. This will save the bags from stubborn stains that may be difficult to remove.

Reference our handbag care guide for more information.

Orders, Shipping, Returns & Exchanges

Unfortunately, once an order has been placed, we are unable to cancel or make changes to the order.

Continental U.S. Shipping

We offer free shipping services via FedEx Home Delivery for customers in the continental U.S. (not including Alaska and Hawaii). This shipping typically takes 2-5 business days. However, you can pay extra for express delivery if you want your order sooner. 

Shipping Outside the Continental U.S.

For orders outside the continental U.S., we partner with FedEx Crossborder to ensure our customers get their orders quickly and in good condition. 

FedEx bills you for the shipping costs, including taxes and additional charges up to your destination at checkout. You’re required to pay before the consignment departs the warehouse. The total fee will depend on several factors, including the total taxes and tariffs, your destination, the weight of the shipment, and the number of items.

We allow a 30-day window in case you want to return products (not from 3rd party retailers). Follow the steps outlined in our return instructions.

We offer a FREE one-time instant exchange on your order. Learn more about our exchange policy here.

Promotions

We understand that not everyone can afford designer fashion, so we strive to produce well-constructed, affordable handbags and purses with trendy designs.

To get even more deals, you can get 25% off your first purchase by signing up for our newsletter.

Only one promo code can be used per order.

Please check that the promo code is still valid and not out of date. If you require further assistance, please contact us at customerservice@urbanexpressions.net or on live chat.

No, promo codes cannot be applied after an order has been placed. Price adjustments will not be provided for previous orders, regardless of current promotions, discounts, promo codes, or vouchers.

Promotions are valid only on URBANEXPRESSIONS.NET. Promotions are not applicable to any third-party Urban Expressions retailing partners. No adjustments on previous purchases. Not valid for cash, vouchers, or any other form of credit. May not be combined with any other offer. Urban Expressions has the right to modify or end any promotion at any time. All terms and conditions are subject to change without prior notice. In the event of a dispute, Urban Expressions’ decision is final.

UE Rewards & Wholesale

The UE Program is our customer loyalty program. It is 100% free and offers our most valued customers exclusive member discounts.

Every time you purchase from us, register for an account, or follow us on our social channels, you’ll receive points that you can redeem for discounts on future purchases. Learn more about our rewards program here!

Yes, we do sell wholesale! To learn more about carrying Urban Expressions products in your store, please visit our Wholesale Application!

Still Need Help?

Can’t find what you’re looking for? Don’t hesitate to contact us!

Still Need Help?

Can’t find what you’re looking for? Don’t hesitate to contact us!