We want you to be completely happy with your new purchase. If you don't love it, send it back, it's that easy!
We will gladly offer free returns on unused merchandise in sellable condition for a full refund within 30 days of purchase.
All items must be returned in perfect condition, unworn, unaltered, and with original packaging with tags still attached. We cannot offer refunds on items deemed damaged - scratched, used, or with missing tags.
Urban Expressions reserves the right to refuse any return on merchandise that does not meet our return requirements. If your return is not accepted, it will be sent back to you at your own expense and a refund will not be issued.
We do not accept returns from 3rd party retailers. Please contact the business where you purchased our product regarding their return policy.
At this time, Urban Expressions does not offer exchanges. We recommend submitting a new order now to reserve the item(s) of your choice and following the above steps to send your current item(s) back.
*Urban Expressions is not responsible for any lost returns. We recommend a shipping method with proof of delivery or a tracking number.
If you have any further questions, please contact us at: Customerservice@urbanexpressions.net