We are very excited to offer international shipping through our partnership with FedEx CrossBorder. Please be advised that orders shipped outside the Continental U.S. are not eligible for free shipping benefits.
FedEx CrossBorder is a global e-commerce solution that allows us to present our international shoppers with product prices in the currency of their choice, aggressive international shipping costs, and the lowest possible guaranteed order total. We believe the FedEx CrossBorder solution allows us to deliver the best possible shopping experience to our international customers so they can buy from us with confidence. By placing an international order, you acknowledge that your transaction will be with FedEx CrossBorder. Your customer service needs will be handled directly by Urban Expressions.
Your order total will then appear in the destination country’s currency for checkout. Order totals are guaranteed at the exchange rate set when your order is placed.
Just add items to your cart and proceed to checkout. FedEx CrossBorder then calculates and displays the order total in your preferred currency, including any applicable shipping costs from our warehouse in the United States to your selected international destination, as well as any applicable duties and taxes imposed by the customs and revenue authorities in the destination country.
International shipping is calculated based on a number of factors including shipping method, the number of items purchased, the weight of the items, and the destination country. International shipping will be calculated and guaranteed during the FedEx CrossBorder international checkout process.
Please note that product prices do not include duties and taxes. All duties and taxes will be calculated at checkout. Duty (or customs tariffs) is set by the destination country customs authorities and is determined based on a combination of the country of origin or manufacturing of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the countries that our e-commerce partner, FedEx CrossBorder, supports. Tax rates are set by the destination country. You will be able to view the guaranteed total amount of applicable duty and taxes for your order at checkout.
Your credit card will be billed by our e-commerce partner, FedEx CrossBorder, at the time your package leaves the United States.
Your credit card will be billed by our e-commerce partner FedEx CrossBorder.
We want you to be completely satisfied with your Urban Expressions purchase. If for any reason you are not, we will gladly accept unworn, unwashed, unaltered, or unused merchandise in sellable condition for a full refund within 30 days of purchase.
We gladly offer FREE unlimited international returns. To make a return, please follow the steps outlined in our return instructions here.
*Please note orders placed before 3/21/23 are subject to return fees.
If you have any further questions, please contact us at: Customerservice@urbanexpressions.net
